Riley Assistant SMS Consent & Messaging Policy
This page explains how users opt in to receive SMS communications from We Care Studio Global, Ltd through the Riley Assistant platform.
Where SMS Consent Is Collected
SMS consent is collected inside the Riley Assistant dashboard when a user enters their mobile phone number in their account settings.
Users must provide explicit consent by checking a required agreement checkbox before saving their phone number.
You can view the location where this occurs inside the actual Riley dashboard here:
https://riley.wecarestudio.com/sms-optin-demo
Consent Language Shown to Users
Message frequency varies. Reply HELP for Info. Reply STOP to Opt-out. Message and data rates may apply.
Types of Messages Sent
Users may receive SMS messages related to their Riley Assistant account, including:- Two-factor authentication codes (2FA)
- Account security verification
- Reminder notifications created by the user
- Important system alerts related to their account
Message Frequency
Message frequency varies depending on the user's activity, security verification needs, and reminders created by the user.Opt-Out Instructions
Users may opt out of SMS messages at any time by replying: STOP Once opted out, no further SMS messages will be sent unless the user re-enables SMS notifications inside their account settings.Help Instructions
Users may reply: HELP to receive additional assistance and information about the messaging service.Privacy Policy
Your data is secure with us and we will not share or sell it with third parties for marketing and promotional purposes.
Full privacy policy available here:
https://riley.wecarestudio.com/privacy
Company Information
We Care Studio Global, LtdRiley Assistant Platform
For support inquiries please contact us through the Riley Assistant dashboard.